Citation Rankings (Highly Cited Researchers) and the list of the most cited and influential researchers cover a wide range of scientific fields, spanning 197 main and sub-disciplines, as well as the Art and Humanities Citation Rankings and Social Sciences and Humanities Citation Rankings, offering a unique service. Additionally, the list without CERN, Statistical Data, etc., provided exclusively by “AD Scientific Index”, is part of our effort to balance the situation created by CERN and researchers with statistical data, who have an advantage over others, especially those in the social and humanities fields. There should be new regulations for multi-author and CERN papers. Citation lists also reveal many rule violations and unethical practices. See also for more specific citation analyses: Scientists Last 6 years Citation Index, Universities Total Citations Rankings 2025 and Universities Last 6 Years Citations Rankings 2025
* Last 6 Years Citation Counts Rankings
Ranking Based On Selection :1
customer satisfaction
customer loyalty
customer relationship management
customer experience management
Citation Metrics
Total
Last 6 Years
Last 6 Years / Total
14,381
5,662
0.394
* Last 6 Years Citation Counts Rankings
Ranking Based On Selection :2
Consumer Behavior
Digital Marketing
Organizational Behavior
Big Data
Multivariate Research
Citation Metrics
Total
Last 6 Years
Last 6 Years / Total
2,238
2,064
0.922
* Last 6 Years Citation Counts Rankings
Ranking Based On Selection :3
Marketing Analytics
Customer Experience
Digital Marketing
Sustainability
Citation Metrics
Total
Last 6 Years
Last 6 Years / Total
1,698
1,168
0.688
* Last 6 Years Citation Counts Rankings
Ranking Based On Selection :4
Sport Management
Sport Marketing
Consumer Behavior
Analytics
Esports
Citation Metrics
Total
Last 6 Years
Last 6 Years / Total
722
651
0.902
* Last 6 Years Citation Counts Rankings
Ranking Based On Selection :5
Consumer Behavior
Marketing
Citation Metrics
Total
Last 6 Years
Last 6 Years / Total
195
194
0.995
Timothy Keiningham
Saint John's University
Bangkok, United States
Citation Metrics
Total
Last 6 Years
Last 6 Years / Total
14,381
5,662
0.394
customer satisfaction
customer loyalty
customer relationship management
customer experience management
Ali B Mahmoud|Albert B Mamod
Saint John's University
Bangkok, United States
Citation Metrics
Total
Last 6 Years
Last 6 Years / Total
2,238
2,064
0.922
Consumer Behavior
Digital Marketing
Organizational Behavior
Big Data
Multivariate Research
Alexander Buoye
Saint John's University
Bangkok, United States
Citation Metrics
Total
Last 6 Years
Last 6 Years / Total
1,698
1,168
0.688
Marketing Analytics
Customer Experience
Digital Marketing
Sustainability
David P Hedlund
Saint John's University
Bangkok, United States
Citation Metrics
Total
Last 6 Years
Last 6 Years / Total
722
651
0.902
Sport Management
Sport Marketing
Consumer Behavior
Analytics
Esports
Dan Rubin
Saint John's University
Bangkok, United States
Citation Metrics
Total
Last 6 Years
Last 6 Years / Total
195
194
0.995