Eric Stevens

Eric Stevens

École Supérieure des Sciences Commerciales d'Angers - Angers / France
Business & Management / Marketing
AD Scientific Index ID: 1661712
Higher School of Commercial Sciences of Angers
person_outline Eric Stevens's MOST POPULAR ARTICLES
1-) Managing the new service development process: towards a systemic modelE Stevens, S DimitriadisEuropean journal of marketing, 20052972005
2-) Methods for depositing a molybdenum nitride film on a surface of a substrate by a cyclical deposition process and related semiconductor device structures including a molybdenum …EC Stevens, B Zope, S Swaminathan, C Dezelah, Q Xie, GA VerniUS Patent 11,286,558, 20222002022
3-) New service development through the lens of organisational learning: evidence from longitudinal case studiesE Stevens, S DimitriadisJournal of Business Research 57 (10), 1074-1084, 20041882004
4-) Integrated customer relationship management for service activities: an internal/external gap modelS Dimitriadis, E StevensManaging Service Quality: An International Journal 18 (5), 496-511, 20081902008
5-) Fuzzy front-end learning strategies: Exploration of a high-tech companyE StevensTechnovation 34 (8), 431-440, 20141182014