Amjad Abu Elsamen

Amjad Abu Elsamen

Zayed University - Dubai / United Arab Emirates
Business & Management / Marketing
AD Scientific Index ID: 2040549
جامعة زايد
person_outline Amjad Abu Elsamen's MOST POPULAR ARTICLES
1-) Internal marketing and service quality in restaurants Marketing Intelligence & Planning 31 (4), 304-336, 2013
2-) Mobile SERVQUAL: A comparative analysis of customers' and managers' perceptions International Journal of Quality & Reliability Management 30 (4), 403-425, 2013
3-) Towards an integrated model of customer service skills and customer loyalty: The mediating role of customer satisfaction International Journal of Commerce and Management 21 (4), 349-380, 2011
4-) Online service quality and brand equity: The mediational roles of perceived value and customer satisfaction Journal of Internet Commerce 14 (4), 509-530, 2015
5-) Online service quality and brand equity: The mediational roles of perceived value and customer satisfactionAA Abu ELSamenJournal of Internet Commerce 14 (4), 509-530, 2015642015