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Amy Wong
AD Scientific Index 2024
Social Sciences / Social Science
Singapore University of Social Sciences SUSS (SIM University) - Singapur / Singapore
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Amy Wong's MOST POPULAR ARTICLES
1-)
An examination of the relationship between trust, commitment and relationship qualityA Wong, A SohalInternational journal of retail & distribution management, 20028602002
2-)
Service quality and customer loyalty perspectives on two levels of retail relationshipsA Wong, A SohalJournal of services marketing, 20037642003
3-)
Analysing service quality in the hospitality industryAWO Mei, AM Dean, CJ WhiteManaging Service Quality: An International Journal 9 (2), 136-143, 19996981999
4-)
The role of emotional satisfaction in service encountersA WongManaging Service Quality: An International Journal 14 (5), 365-376, 20046302004
5-)
Consumer impulse buying and in-store stimuli in Chinese supermarketsL Zhou, A WongJournal of International Consumer Marketing 16 (2), 37-53, 20043542004
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