Ana B. Escrig-Tena

Ana B. Escrig-Tena

Universitat Jaume I - Castellón de la Plana / Spain
Business & Management / Human Resource Management
AD Scientific Index ID: 4369929
Jaume I University
person_outline Ana B. Escrig-Tena's MOST POPULAR ARTICLES
1-) An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA ModelJC Bou-Llusar, AB Escrig-Tena, V Roca-Puig, I Beltrán-MartínJournal of operations management 27 (1), 1-22, 20098692009
2-) Human resource flexibility as a mediating variable between high performance work systems and performanceI Beltrán-Martín, V Roca-Puig, A Escrig-Tena, JC Bou-LlusarJournal of Management 34 (5), 1009-1044, 20084952008
3-) Measuring the relationship between firm perceived quality and customer satisfaction and its influence on purchase intentionsJC Bou-Llusar, C Camisón-Zornoza, AB Escrig-TenaTotal quality management 12 (6), 719-734, 20012672001
4-) To what extent do enablers explain results in the EFQM excellence model? An empirical studyJ Carlos Bou‐Llusar, AB Escrig‐Tena, V Roca‐Puig, I Beltrán‐MartínInternational Journal of Quality & Reliability Management 22 (4), 337-353, 20052592005
5-) TQM as a competitive factor: A theoretical and empirical analysisA Belén Escrig‐TenaInternational Journal of Quality & Reliability Management 21 (6), 612-637, 20042072004