Andreas Soteriou

Andreas Soteriou

University of Cyprus - Nicosia / Cyprus
Business & Management / Marketing
AD Scientific Index ID: 1562379
Πανεπιστήμιο Κύπρου
person_outline Andreas Soteriou's MOST POPULAR ARTICLES
1-) Greening the service profit chain: The impact of environmental management practicesGI Kassinis, AC SoteriouProduction and operations Management 12 (3), 386-403, 20034642003
2-) Operations, quality, and profitability in the provision of banking servicesA Soteriou, SA ZeniosManagement science 45 (9), 1221-1238, 19994521999
3-) An internal customer service quality data envelopment analysis model for bank branchesAC Soteriou, Y StavrinidesThe International Journal of Bank Marketing 18 (5), 246-252, 20001912000
4-) Linking the customer contact model to service qualityAC Soteriou, RB ChaseJournal of operations management 16 (4), 495-508, 19981951998
5-) Benchmarks of the efficiency of bank branchesCV Zenios, SA Zenios, K Agathocleous, AC SoteriouInterfaces 29 (3), 37-51, 19991611999