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Andrew S Gallan
AD Scientific Index 2024
Business & Management / Marketing
Florida Atlantic University - Boca Raton / United States
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Andrew S Gallan's MOST POPULAR ARTICLES
1-)
Transformative service research: An agenda for the futureL Anderson, AL Ostrom, C Corus, RP Fisk, AS Gallan, M Giraldo, ...Journal of Business Research 66 (8), 1203-1210, 20138722013
2-)
Customer experience challenges: bringing together digital, physical and social realmsRN Bolton, JR McColl-Kennedy, L Cheung, A Gallan, C Orsingher, ...Journal of Service Management 29 (5), 776-808, 20185772018
3-)
An expanded and strategic view of discontinuous innovations: deploying a service-dominant logicS Michel, SW Brown, AS GallanJournal of the academy of marketing science 36 (1), 54-66, 20084822008
4-)
Customer positivity and participation in services: an empirical test in a health care contextAS Gallan, CB Jarvis, SW Brown, MJ BitnerJournal of the academy of marketing science 41, 338-356, 20134082013
5-)
Evaluation and measurement of patient experienceSL LaVela, A GallanPatient Experience Journal 1 (1), 28-36, 20143712014
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