NEWS
New Feature!!!! University Subject Rankings in 12 branches
FOR SCIENTIST REGISTRATION FOR INSTITUTIONAL BULK REGISTRATION
FOR EDIT YOUR UNIVERSITY / INSTITUTION PAGE
Some differences of the AD Scientific Index
New Feature!!!! University Subject Rankings in 12 branches
List without CERN, Statistical Data etc. Only in AD Scientific Index
New Feature!!!! University Subject Rankings in 12 branches
AD
Scientific Index 2024
About Us
Methodology
Compare & Choose
Contact - FAQ
login
Login
person_add
Register
school
University Rankings
subject
University Subject Rankings
place
Country Rankings
insights
i10 Productivity Rankings
insights
Subject Rankings
format_list_numbered
Top 100 Scientists
format_list_numbered
Citation Rankings
format_quote
Top 100 Institutions
local_fire_department
Country Top Lists
Anna S Mattila
AD Scientific Index 2024
Business & Management / Marketing
Pennsylvania State University - University Park / United States
Edit Form
Registration, Add Profile,
Premium Membership
Ranking &
Analysis
Job
Experiences (0)
Education
Information (0)
Published Books (0)
Book Chapters (0)
Articles (0)
Presentations (0)
Lessons (0)
Projects (0)
Congresses (0)
Editorship, Referee &
Scientific Board (0 )
Patents /
Designs (0)
Academic Grants
& Awards (0)
Artistic
Activities (0)
Certificate / Course
/ Trainings (0)
Association &
Society Memberships (0)
Contact, Office
& Social Media
person_outline
Anna S Mattila's MOST POPULAR ARTICLES
1-)
Congruency of scent and music as a driver of in-store evaluations and behaviorAS Mattila, J WirtzJournal of retailing 77 (2), 273-289, 200117792001
2-)
Is “service with a smile” enough? Authenticity of positive displays during service encountersAA Grandey, GM Fisk, AS Mattila, KJ Jansen, LA SidemanOrganizational Behavior and human decision processes 96 (1), 38-55, 200511282005
3-)
The role of emotions in service encountersAS Mattila, CA EnzJournal of Service research 4 (4), 268-277, 200210302002
4-)
Consumer responses to compensation, speed of recovery and apology after a service failureJ Wirtz, AS MattilaInternational Journal of service industry management 15 (2), 150-166, 200410782004
5-)
The role of affective factors on perceived cruise vacation valueT Duman, AS MattilaTourism management 26 (3), 311-323, 200510342005
ARTICLES
Add your articles
We use cookies to personalize our website and offer you a better experience. If you accept cookies, we can offer you special services.
Cookie Policy
Accept