Ashokkumar Manoharan

Ashokkumar Manoharan

Flinders University - Adelaide / Australia
Social Sciences / Tourism & Hospitality
AD Scientific Index ID: 4535035
person_outline Ashokkumar Manoharan's MOST POPULAR ARTICLES
1-) A systematic literature review of research on diversity and diversity management in the hospitality literatureA Manoharan, M SingalInternational Journal of Hospitality Management 66, 77-91, 20171232017
2-) Walking the talk in diversity management: Exploring links between strategic statements, management practices, and external recognitionA Manoharan, JM Madera, M SingalInternational Journal of Hospitality Management 94, 102864, 2021652021
3-) Identity-conscious vs identity-blind: Hotel managers’ use of formal and informal diversity management practicesA Manoharan, MJ Gross, SR SardeshmukhInternational Journal of Hospitality Management 41, 1-9, 2014652014
4-) The influence of perceived forgiveness climate on service recovery performance: The mediating effect of psychological safety and organizational fairnessP Guchait, JL Abbott, CK Lee, KJ Back, A ManoharanJournal of Hospitality and Tourism Management 40, 94-102, 2019632019
5-) Informal diversity management practices and their effectiveness: In the context of ethnically diverse employees in hotelsA Manoharan, SR Sardeshmukh, MJ GrossInternational Journal of Hospitality Management 82, 181-190, 2019572019