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Avinandan Mukherjee
AD Scientific Index 2024
Business & Management / Marketing
Marshall University - Huntington / United States
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Avinandan Mukherjee's MOST POPULAR ARTICLES
1-)
A model of trust in online relationship bankingA Mukherjee, P NathInternational Journal of Bank Marketing 21 (1), 5-15, 200311682003
2-)
Role of electronic trust in online retailingA Mukherjee, P NathEuropean Journal of Marketing 41 (9/10), 1173-1202, 20079422007
3-)
The relative influence of organisational commitment and job satisfaction on service quality of customer-contact employees in banking call centresN Malhotra, A MukherjeeJournal of Services Marketing 18 (3), 162-174, 20046572004
4-)
Antecedents and consequences of service quality in consumer evaluation of self-service internet technologiesP Shamdasani, A Mukherjee, N MalhotraThe service industries journal 28 (1), 117-138, 20083662008
5-)
Does role clarity explain employee‐perceived service quality?A Mukherjee, N MalhotraInternational Journal of Service Industry Management 17 (5), 444-473, 20063612006
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