Bo Edvardsson

Bo Edvardsson

University of Karlstad - Karlstad / Sweden
Business & Management / Business Administration
AD Scientific Index ID: 1147993
Karlstads universitet
person_outline Bo Edvardsson's MOST POPULAR ARTICLES
1-) Expanding understanding of service exchange and value co-creation: a social construction approachB Edvardsson, B Tronvoll, T GruberJournal of the academy of marketing science 39 (2), 327-339, 201118592011
2-) Key concepts for new service developmentB Edvardsson, J OlssonService Industries Journal 16 (2), 140-164, 199613591996
3-) A customer‐dominant logic of serviceK Heinonen, T Strandvik, KJ Mickelsson, B Edvardsson, E Sundström, ...Journal of Service management 21 (4), 531-548, 201013822010
4-) Service portraits in service research: a critical reviewB Edvardsson, A Gustafsson, I RoosInternational journal of service industry management 16 (1), 107-121, 200514082005
5-) New service development: learning from and with customersJ Matthing, B Sandén, B EdvardssonInternational Journal of service industry management 15 (5), 479-498, 20049402004