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Cass Shum
AD Scientific Index 2024
Social Sciences / Tourism & Hospitality
University of Nevada Las Vegas - Las Vegas / United States
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Cass Shum's MOST POPULAR ARTICLES
1-)
Promoting innovation in hospitality companies through human resource management practices S Chang, Y Gong, C Shum International Journal of Hospitality Management 30 (4), 812-818, 2011 3922011
2-)
A Social Information Processing Perspective of Coworker Influence on a Focal Employee Z Chen, R Takeuchi, C Shum Organization Science 24 (6), 1618-1639, 2013 1222013
3-)
A model of hospitality leadership competency for frontline and director-level managers: Which competencies matter more? C Shum, A Gatling, S Shoemaker International Journal of Hospitality Management 74, 57-66, 2018 792018
4-)
The influence of hospitality leaders’ relational transparency on followers’ trust and deviance behaviors: Mediating role of behavioral integrityA Gatling, C Shum, L Book, B BaiInternational Journal of Hospitality Management 62, 11-20, 2017982017
5-)
Breaking the cycle: The effects of role model performance and ideal leadership self-concepts on abusive supervision spillover.MH Tu, JE Bono, C Shum, L LaMontagneJournal of Applied Psychology 103 (7), 689, 2018842018
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