Chepngetich Beatrice

Chepngetich Beatrice

Maseno University - Maseno / Kenya
Social Sciences / Tourism & Hospitality
AD Scientific Index ID: 5831080
Chuo Kikuu cha Maseno
person_outline Chepngetich Beatrice's MOST POPULAR ARTICLES
1-) Influence of customer experience dimensions on purchase behaviour in Kenyan hotelsB Chepngetich, OK Ouma, FO Aila132019
2-) Mediational role of customer emotions in the relationship between customer experience and purchase behavior in the hotel industryB Chepngetich, OK Ouma, FO Aila, K MasenoJournal of Marketing and Consumer Research 58, 53-50, 201982019
3-) Assessment of Customer Experience and Its Relative Effects On Customer Emotions and Purchase Behavioural Intentions in Four & Five Star Hotels in KenyaB CHEPNGETICHMaseno University, 202012020
4-) Assessment of Service Quality as a Determinant of Customer Loyalty in Hotels within Kisumu City, KenyaB CHEPNGETICHMaseno University, 20132013