Dennis Campbell

Harvard Business School - Boston / United States

Economics & Econometrics / Accounting & Finance

AD Scientific Index ID: 1412390

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Dennis Campbell's MOST POPULAR ARTICLES

1-) Cost structure, customer profitability, and retention implications of self-service distribution channels: Evidence from customer behavior in an online banking channelD Campbell, F FreiManagement Science 56 (1), 4-24, 20103012010

2-) Nonfinancial performance measures and promotion‐based incentivesD CampbellJournal of Accounting Research 46 (2), 297-332, 20082272008

3-) Employee selection as a control systemD CampbellJournal of Accounting Research 50 (4), 931-966, 20121732012

4-) Bouncing out of the banking system: An empirical analysis of involuntary bank account closuresD Campbell, FA Martínez-Jerez, P TufanoJournal of Banking & Finance 36 (4), 1224-1235, 20121512012

5-) Are self‐service customers satisfied or stuck?RW Buell, D Campbell, FX FreiProduction and Operations Management 19 (6), 679-697, 20101462010

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