Dina Ribbink

Dina Ribbink

Oregon State University - Corvallis / United States
Business & Management / Decision Science and Operations Management
AD Scientific Index ID: 879946
person_outline Dina Ribbink's MOST POPULAR ARTICLES
1-) Comfort your online customer: quality, trust and loyalty on the internetD Ribbink, ACR Van Riel, V Liljander, S StreukensManaging Service Quality: An International Journal 14 (6), 446-456, 200414922004
2-) The impact of cultural differences on buyer–supplier negotiations: An experimental studyD Ribbink, CM GrimmJournal of Operations Management 32 (3), 114-126, 20141392014
3-) Waiting for service at the checkout: Negative emotional responses, store image and overall satisfactionACR Van Riel, J Semeijn, D Ribbink, Y Bomert-PetersJournal of Service Management 23 (2), 144-169, 20121202012
4-) Effectiveness of bonus and penalty incentive contracts in supply chain exchanges: Does national culture matter?YS Lee, D Ribbink, S EckerdJournal of Operations Management 62, 59-74, 2018372018
5-) Incentivizing supplier participation in buyer innovation: Experimental evidence of non-optimal contractual behaviorsT Yan, D Ribbink, H PunJournal of Operations Management 57, 36-53, 2018372018