Dolores Méndez-Aparicio

Dolores Méndez-Aparicio

Universitat Oberta de Catalunya - Barcelona / Spain
Economics & Econometrics / Economics
AD Scientific Index ID: 5623141
Open University of Catalonia
person_outline Dolores Méndez-Aparicio's MOST POPULAR ARTICLES
1-) Customer experience and satisfaction in private insurance web areas Frontiers in Psychology 11, 581659, 2020
2-) Consumer expectations of online services in the insurance industry: An exploratory study of drivers and outcomes Frontiers in psychology 8, 1254, 2017
3-) Studying customer experience and retention using applied data science and artificial intelligence Handbook of Research on Applied Data Science and Artificial Intelligence in …, 2021
4-) When responsible production and consumption matter: The case of Danone Responsible Consumption and Sustainability: Case Studies from Corporate …, 2023
5-) Determinantes y consecuencias de la experiencia de cliente y la satisfacción en el ámbito digital: un análisis del uso de áreas privadas Tesis Doctoral, Universidad de Burgos, 2019