Dolores Méndez-Aparicio

Dolores Méndez-Aparicio

Universitat Oberta de Catalunya - Barcelona / Spain
Economics & Econometrics / Economics
AD Scientific Index ID: 5623141
Open University of Catalonia
person_outline Dolores Méndez-Aparicio's MOST POPULAR ARTICLES
1-) Customer experience and satisfaction in private insurance web areasMD Méndez-Aparicio, A Jiménez-Zarco, A Izquierdo-Yusta, ...Frontiers in Psychology 11, 581659, 2020352020
2-) Consumer expectations of online services in the insurance industry: An exploratory study of drivers and outcomesMD Méndez-Aparicio, A Izquierdo-Yusta, AI Jiménez-ZarcoFrontiers in psychology 8, 1254, 2017342017
3-) When responsible production and consumption matter: The case of DanoneA Izquierdo-Yusta, MD Méndez-Aparicio, AI Jiménez-Zarco, ...Responsible Consumption and Sustainability: Case Studies from Corporate …, 202332023
4-) Studying customer experience and retention using applied data science and artificial intelligenceMD Méndez-Aparicio, MP Martínez-Ruiz, A Izquierdo-Yusta, ...Handbook of Research on Applied Data Science and Artificial Intelligence in …, 202132021
5-) Determinantes y consecuencias de la experiencia de cliente y la satisfacción en el ámbito digital: un análisis del uso de áreas privadasMD Méndez-AparicioTesis Doctoral, Universidad de Burgos, 201932019