Earl Naumann

Earl Naumann

American University of Sharjah - Sharjah / United Arab Emirates
Business & Management / Marketing
AD Scientific Index ID: 2040289
الجامعة الأمريكية في الشارقة
person_outline Earl Naumann's MOST POPULAR ARTICLES
1-) Creating Customer Value-The Path to Sustainable Competitive AdvantageE NaumannSouth-Western Publish, 19956961995
2-) Customer satisfaction and business performance: a firm‐level analysisP Williams, E NaumannJournal of services marketing, 20114492011
3-) Customer satisfaction measurement and management: Using the voice of the customerE Naumann, K GielVan Nostrand Reinhold, 19954461995
4-) A conceptual model of expatriate turnoverE NaumannJournal of International Business Studies 23, 499-531, 19924151992
5-) Antecedents and consequences of satisfaction and commitment among expatriate managersE NaumannGroup & Organization Management 18 (2), 153-187, 19934061993