Ebru Kuzgun

Ebru Kuzgun

Copenhagen Business School - Frederiksberg / Denmark
Business & Management / Marketing
AD Scientific Index ID: 5270454
Handelshøjskolen i København
person_outline Ebru Kuzgun's MOST POPULAR ARTICLES
1-) Value in services–a service dominant logic perspective Procedia-Social and Behavioral Sciences 207, 242-251, 2015
2-) May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness Journal of Retailing and Consumer Services 70, 103175, 2023
3-) Perceptions of local people regarding Istanbul as a European capital of culture PASOS. Revista de Turismo y Patrimonio Cultural 8 (3), 27-37, 2010
4-) Customer satisfaction with co-created hospitality services: Regulatory focus orientation and positive disconfirmation Journal of vacation marketing 28 (4), 510-523, 2022
5-) Customer satisfaction with co-created hospitality services: Regulatory focus orientation and positive disconfirmationE Kuzgun, N Altinigne, E ArıkanJournal of vacation marketing 28 (4), 510-523, 202252022