Emily Ma

Emily Ma

University of Massachusetts Amherst - Amherst / United States
Social Sciences / Tourism & Hospitality
AD Scientific Index ID: 1300595
person_outline Emily Ma's MOST POPULAR ARTICLES
1-) Knowledge mapping of hospitality research− A visual analysis using CiteSpace International Journal of Hospitality Management 60, 77-93, 2017
2-) Customer loyalty with fine dining: The moderating role of gender Journal of Hospitality Marketing & Management 23 (5), 513-535, 2014
3-) Modeling OCB for hotels: Don’t forget the customers Cornell Hospitality Quarterly 54 (3), 308-317, 2013
4-) Organizational ethnic diversity’s influence on hotel employees’ satisfaction, commitment, and turnover intention: Gender’s moderating role Journal of Hospitality & Tourism Research 44 (1), 76-108, 2020
5-) Sentiment analysis–a review and agenda for future research in hospitality contextsE Ma, M Cheng, A HsiaoInternational Journal of Contemporary Hospitality Management 30 (11), 3287-3308, 20181172018