Forrest V Morgeson III

Forrest V Morgeson III

Michigan State University - East Lansing / United States
Business & Management / Marketing
AD Scientific Index ID: 1329278
person_outline Forrest V Morgeson III's MOST POPULAR ARTICLES
1-) Customer satisfaction and stock prices: High returns, low risk Journal of marketing 70 (1), 3-14, 2006
2-) Antecedents and consequences of customer satisfaction: do they differ across online and offline purchases? Journal of retailing 95 (1), 10-23, 2019
3-) Misplaced trust? Exploring the structure of the e-government-citizen trust relationship Journal of public administration research and theory 21 (2), 257-283, 2011
4-) Stock returns on customer satisfaction do beat the market: Gauging the effect of a marketing intangible Journal of marketing 80 (5), 92-107, 2016
5-) Expectations, disconfirmation, and citizen satisfaction with the US federal government: Testing and expanding the model Journal of Public Administration Research and Theory 23 (2), 289-305, 2012