Gabriella Mazzulla

Gabriella Mazzulla

Università della Calabria - Rende / Italy
Social Sciences / Transportation Science & Technology
AD Scientific Index ID: 1804534
University of Calabria
person_outline Gabriella Mazzulla's MOST POPULAR ARTICLES
1-) Service quality attributes affecting customer satisfaction for bus transitL Eboli, G MazzullaJournal of public transportation 10 (3), 2, 20077202007
2-) A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of viewL Eboli, G MazzullaTransport Policy 18 (1), 172-181, 20114932011
3-) Perceived service quality in bus transit service: a structural equation approachJ De Oña, R De Oña, L Eboli, G MazzullaTransport Policy 29, 219-226, 20134332013
4-) A new customer satisfaction index for evaluating transit service qualityL Eboli, G MazzullaJournal of Public transportation 12 (3), 21-37, 20094492009
5-) A stated preference experiment for measuring service quality in public transportL Eboli, G MazzullaTransportation planning and technology 31 (5), 509-523, 20083622008