German F. Retana

German F. Retana

INCAE Business School - Alajuela / Costa Rica
Engineering & Technology / Computer Science
AD Scientific Index ID: 4525975
Escuela de Negocios INCAE
person_outline German F. Retana's MOST POPULAR ARTICLES
1-) Proactive customer education, customer retention, and demand for technology support: Evidence from a field experiment Manufacturing & Service Operations Management 18 (1), 34-50, 2016
2-) Technology Support and Post-Adoption IT Service Use MIS quarterly 42 (3), 961-A7, 2018
3-) Technology Support and IT Use: Evidence from the Cloud Available at SSRN 2165649, 2014
4-) The shift to cloud computing: A slow train comin'? ICIS, 2013
5-) Technology Support and Demand for Cloud Infrastructure Services: The Role of Service ProvidersGFR SolanoGeorgia Institute of Technology, 20132013