Glenn Voss

Glenn Voss

Southern Methodist University - Dallas / United States
Engineering & Technology / Computer Science
AD Scientific Index ID: 1649002
person_outline Glenn Voss's MOST POPULAR ARTICLES
1-) The influence of multiple store environment cues on perceived merchandise value and patronage intentionsJ Baker, A Parasuraman, D Grewal, GB VossJournal of marketing 66 (2), 120-141, 200235992002
2-) Do satisfied customers buy more? Examining moderating influences in a retailing contextK Seiders, GB Voss, D Grewal, AL GodfreyJournal of marketing 69 (4), 26-43, 200513622005
3-) Strategic orientation and firm performance in an artistic environmentGB Voss, ZG VossJournal of marketing 64 (1), 67-83, 200011982000
4-) The roles of price, performance, and expectations in determining satisfaction in service exchangesGB Voss, A Parasuraman, D GrewalJournal of marketing 62 (4), 46-61, 199812811998
5-) Determinants of online channel use and overall satisfaction with a relational, multichannel service providerMM Montoya-Weiss, GB Voss, D GrewalJournal of the academy of marketing Science 31 (4), 448-458, 200312492003