Hanan Kattara

Hanan Kattara

Alexandria University - Alexandria / Egypt
Social Sciences / Tourism & Hospitality
AD Scientific Index ID: 98674
جامعة الإسكندرية
person_outline Hanan Kattara's MOST POPULAR ARTICLES
1-) Career challenges for female managers in Egyptian hotels International Journal of Contemporary hospitality management 17 (3), 238-251, 2005
2-) The impact of employee behaviour on customers' service quality perceptions and overall satisfaction Tourism and Hospitality Research 8 (4), 309-323, 2008
3-) Customers’ preferences for new technology-based self-services versus human interaction services in hotels Tourism and Hospitality Research 13 (2), 67-82, 2013
4-) Innovation strategies: The implementation of creativity principles in Egyptian hotels Tourism and Hospitality Research 13 (3), 140-148, 2013
5-) A comparative study on leadership styles adopted by general managers: A case study in Egypt Anatolia 15 (2), 109-124, 2004