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Helena Nguyen
AD Scientific Index 2024
Business & Management / Decision Science and Operations Management
University of Sydney - Sydney / Australia
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Helena Nguyen's MOST POPULAR ARTICLES
1-)
A review and agenda for examining how technology-driven changes at work will impact workplace mental health and employee well-beingA Johnson, S Dey, H Nguyen, M Groth, S Joyce, L Tan, N Glozier, ...Australian Journal of Management 45 (3), 402-424, 20201582020
2-)
The impact of service scripts on customer citizenship behavior and the moderating role of employee customer orientationH Nguyen, M Groth, G Walsh, T Hennig‐ThurauPsychology & Marketing 31 (12), 1096-1109, 20141552014
3-)
When the going gets tough, the tough keep working: Impact of emotional labor on absenteeismH Nguyen, M Groth, A JohnsonJournal of Management 42 (3), 615-643, 20161532016
4-)
The moment of truth: A review, synthesis, and research agenda for the customer service experienceM Groth, Y Wu, H Nguyen, A JohnsonAnnual Review of Organizational Psychology and Organizational Behavior 6 (1 …, 20191172019
5-)
Developing a mentally healthy workplace: A review of the literatureSB Harvey, S Joyce, L Tan, A Johnson, H Nguyen, M Modini, M GrothNational Mental Health Commission (Australia), Mentally Healthy Workplace …, 20141122014
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