Hooman Estelami

Hooman Estelami

Fordham University - The Bronx / United States
Business & Management / Marketing
AD Scientific Index ID: 1329287
person_outline Hooman Estelami's MOST POPULAR ARTICLES
1-) Competitive and procedural determinants of delight and disappointment in consumer complaint outcomesH EstelamiJournal of service research 2 (3), 285-300, 20003242000
2-) Alternative indexes for monitoring customer perceptions of service quality: A comparative evaluation in a retail contextRF Hurley, H EstelamiJournal of the academy of Marketing Science 26 (3), 209-221, 19983101998
3-) Macro-economic determinants of consumer price knowledge: A meta-analysis of four decades of researchH Estelami, DR Lehmann, AC HoldenInternational Journal of Research in Marketing 18 (4), 341-355, 20012162001
4-) The impact of research design on consumer price recall accuracy: an integrative reviewH Estelami, DR LehmannJournal of the Academy of marketing Science 29, 36-49, 20011722001
5-) An exploratory study of employee turnover indicators as predictors of customer satisfactionRF Hurley, H EstelamiJournal of Services Marketing 21 (3), 186-199, 20071652007