Hugo Ribeiro

Hugo Ribeiro

Universidade de Cabo Verde - Praia / Cabo Verde
Business & Management / Marketing
AD Scientific Index ID: 4881845
University of Cape Verde
person_outline Hugo Ribeiro's MOST POPULAR ARTICLES
1-) Determinants of churn in telecommunication services: a systematic literature reviewH Ribeiro, B Barbosa, AC Moreira, RG RodriguesManagement Review Quarterly, 1-38, 2023112023
2-) Churn in services–A bibliometric reviewH Ribeiro, B Barbosa, AC Moreira, R RodriguesInstituto de Economía Aplicada a la Empresa (Universidad del País Vasco UPV/EHU), 2022132022
3-) A closer look at customer experience with bundle telecommunication services and its impacts on satisfaction and switching intentionH Ribeiro, B Barbosa, AC Moreira, R RodriguesJournal of Marketing Analytics, 1-19, 202322023
4-) The impact of digital transformation on business strategy: a closer look on success determinantsH RibeiroHandbook of Research on Smart Management for Digital Transformation, 191-209, 202222022
5-) Towards an efficient IS service management: The internal customers\\\' Zone of ToleranceH Ribeiro, B BarbosaInternational Journal of Services and Operations Management, 22, 201622016
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