Imen Benzarti

Imen Benzarti

Université du Québec Montréal - Montréal / Canada
Engineering & Technology / Computer Science
AD Scientific Index ID: 5207986
University of Québec in Montréal
person_outline Imen Benzarti's MOST POPULAR ARTICLES
1-) Context aware customer experience management: A development framework based on ontologies and computational intelligenceH Mili, I Benzarti, MJ Meurs, A Obaid, J Gonzalez-Huerta, N Haj-Salem, ...Sentiment Analysis and Ontology Engineering: An Environment of Computational …, 2016152016
2-) A development framework for customer experience management applications: principles and case studyI Benzarti, H Mili2017 IEEE 14th International Conference on e-Business Engineering (ICEBE …, 2017112017
3-) Towards an agile approach for business process reengineeringN Koussani, A Leshob, P Hadaya, I Benzarti, H Mili2022 IEEE International Conference on e-Business Engineering (ICEBE), 130-135, 202262022
4-) Domain engineering for customer experience managementI Benzarti, H Mili, RM de Carvalho, A LeshobInnovations in Systems and Software Engineering 18 (1), 171-191, 202252022
5-) Modeling and personalising the customer journey: The case for case managementI Benzarti, H Mili, RM De Carvalho2021 IEEE 25th International Enterprise Distributed Object Computing …, 202132021
We use cookies to personalize our website and offer you a better experience. If you accept cookies, we can offer you special services.   Cookie Policy