Jacqueline Douglas

Jacqueline Douglas

Liverpool John Moores University - Liverpool / United Kingdom
Social Sciences / Higher Education Studies
AD Scientific Index ID: 1601439
person_outline Jacqueline Douglas's MOST POPULAR ARTICLES
1-) Measuring student satisfaction at a UK university Quality assurance in education 14 (3), 251-267, 2006
2-) Essential ingredients for the implementation of Quality 4.0: a narrative review of literature and future directions for research The TQM Journal 32 (4), 779-793, 2020
3-) Understanding student satisfaction and dissatisfaction: an interpretive study in the UK higher education context Studies in Higher Education 40 (2), 329-349, 2015
4-) Waste identification and elimination in HEIs: the role of Lean thinking International Journal of Quality & Reliability Management 32 (9), 970-981, 2015
5-) Waste identification and elimination in HEIs: the role of Lean thinkingJ Douglas, J Antony, A DouglasInternational Journal of Quality & Reliability Management 32 (9), 970-981, 20152352015