James Lappeman

James Lappeman

University of Cape Town - Cape Town / South Africa
Business & Management / Marketing
AD Scientific Index ID: 4636999
Universiteit van Kaapstad
person_outline James Lappeman's MOST POPULAR ARTICLES
1-) Trust and digital privacy: willingness to disclose personal information to banking chatbot servicesJ Lappeman, S Marlie, T Johnson, S PoggenpoelJournal of Financial Services Marketing 28 (2), 337-357, 2023412023
2-) Firestorm response: Managing brand reputation during an nWOM firestorm by responding to online complaints individually or as a clusterJ Lappeman, M Patel, R AppalrajuCommunicatio 44 (2), 67-87, 2018382018
3-) Personal values and willingness to pay for fair trade coffee in Cape Town, South AfricaJ Lappeman, T Orpwood, M Russell, T Zeller, J JanssonJournal of Cleaner Production 239, 118012, 2019362019
4-) Studying social media sentiment using human validated analysisJ Lappeman, R Clark, J Evans, L Sierra-Rubia, P GordonMethodsX 7, 100867, 2020322020
5-) Not one segment: Using global and local BoP characteristics to model country specific consumer profilesJ Lappeman, K Ransome, Z LouwEuropean Business Review 31 (3), 317-336, 2019322019