James M Carman

James M Carman

University of California Berkeley - Berkeley / United States
Business & Management / Business Administration
AD Scientific Index ID: 1734250
person_outline James M Carman's MOST POPULAR ARTICLES
1-) Consumer perceptions of service quality: an assessment of TJM CarmanJournal of retailing 66 (1), 33, 199063621990
2-) Assessing the impact of continuous quality improvement/total quality management: concept versus implementation.SM Shortell, JL O\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'Brien, JM Carman, RW Foster, EF Hughes, H Boerstler, ...Health services research 30 (2), 377, 199510321995
3-) Growth strategies for service firmsJM Carman, E LangeardStrategic Management Journal 1 (1), 7-22, 19807561980
4-) Correlates of brand loyalty: some positive resultsJM CarmanJournal of Marketing research 7 (1), 67-76, 19703491970
5-) Are you over-advertizingDA Aaker, JM CarmanJournal of Advertising Research 22 (4), 57-70, 19823421982