Javier Reynoso

Tecnológico de Monterrey - Monterrey / Mexico

Business & Management / Business Administration

AD Scientific Index ID: 805554

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Javier Reynoso's MOST POPULAR ARTICLES

1-) Towards the measurement of internal service qualityJ Reynoso, B MooresInternational Journal of Service Industry Management 6 (3), 64-83, 19953951995

2-) Systems, networks, and ecosystems in service researchS Barile, R Lusch, J Reynoso, M Saviano, J SpohrerJournal of Service Management 27 (4), 652-674, 20163662016

3-) Shaping, organizing, and rethinking service innovation: a multidimensional frameworkL Rubalcaba, S Michel, J Sundbo, SW Brown, J ReynosoJournal of Service Management 23 (5), 696-715, 20123362012

4-) A systems perspective on markets–Toward a research agendaSL Vargo, K Koskela-Huotari, S Baron, B Edvardsson, J Reynoso, ...Journal of business research 79, 260-268, 20172682017

5-) Service‐driven manufacturing: Provision, evolution and financial impact of services in industrial firmsH Gebauer, GJ Ren, A Valtakoski, J ReynosoJournal of Service Management 23 (1), 120-136, 20122642012

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