Jay Kandampully

Jay Kandampully

Ohio State University - Columbus / United States
Business & Management / Marketing
AD Scientific Index ID: 894281
person_outline Jay Kandampully's MOST POPULAR ARTICLES
1-) Customer loyalty in the hotel industry: the role of customer satisfaction and imageJ Kandampully, D SuhartantoInternational journal of contemporary hospitality management, 200021972000
2-) Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical studyHH Hu, J Kandampully, TD JuwaheerThe service industries journal 29 (2), 111-125, 200911272009
3-) Customer loyalty: a review and future directions with a special focus on the hospitality industryJ Kandampully, TC Zhang, A BilgihanInternational Journal of Contemporary Hospitality Management 27 (3), 379-414, 20158242015
4-) Innovation in logistic services and the new business model: a conceptual frameworkRL Chapman, C Soosay, J KandampullyInternational journal of physical distribution & logistics management 33 (7 …, 20038922003
5-) A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actorsS Benoit, TL Baker, RN Bolton, T Gruber, J KandampullyJournal of Business Research 79, 219-227, 20178322017
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