Jeremy S Wolter

Jeremy S Wolter

Auburn University - Auburn / United States
Business & Management / Marketing
AD Scientific Index ID: 858698
person_outline Jeremy S Wolter's MOST POPULAR ARTICLES
1-) Artificial intelligence: Disrupting what we know about servicesDE Bock, JS Wolter, OC FerrellJournal of Services Marketing 34 (3), 317-334, 20201782020
2-) Symbolic drivers of consumer–brand identification and disidentificationJS Wolter, S Brach, JJ Cronin Jr, M BonnJournal of Business Research 69 (2), 785-793, 20161772016
3-) Creating ultimate customer loyalty through loyalty conviction and customer-company identificationJS Wolter, D Bock, JS Smith, JJ Cronin JrJournal of Retailing 93 (4), 458-476, 20171672017
4-) The effects of online incivility and consumer-to-consumer interactional justice on complainants, observers, and service providers during social media service recoveryTJ Bacile, JS Wolter, AM Allen, P XuJournal of Interactive Marketing 44 (1), 60-81, 20181322018
5-) Employee satisfaction trajectories and their effect on customer satisfaction and repatronage intentionsJS Wolter, D Bock, J Mackey, P Xu, JS SmithJournal of the Academy of Marketing Science 47, 815-836, 2019922019