Jian Mou

Jian Mou

Pusan National University - Busan / South Korea
Engineering & Technology / Electrical & Information Engineering
AD Scientific Index ID: 394860
부산대학교
person_outline Jian Mou's MOST POPULAR ARTICLES
1-) Artificial intelligence innovation in education: A twenty-year data-driven historical analysis International Journal of Innovation Studies 4 (4), 134-147, 2020
2-) Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms Information Processing & Management 59 (3), 102940, 2022
3-) Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention Journal of Retailing and Consumer Services 66, 102900, 2022
4-) Understanding trust and perceived usefulness in the consumer acceptance of an e-service: a longitudinal investigation Behaviour & Information Technology 36 (2), 125-139, 2017
5-) Trust and risk in consumer acceptance of e-services Electronic Commerce Research 17, 255-288, 2017