Jian Mou

Jian Mou

Pusan National University - Busan / South Korea
Engineering & Technology / Electrical & Information Engineering
AD Scientific Index ID: 394860
부산대학교
person_outline Jian Mou's MOST POPULAR ARTICLES
1-) Artificial intelligence innovation in education: A twenty-year data-driven historical analysisC Guan, J Mou, Z JiangInternational Journal of Innovation Studies 4 (4), 134-147, 20202512020
2-) Understanding trust and perceived usefulness in the consumer acceptance of an e-service: a longitudinal investigationJ Mou, DH Shin, J CohenBehaviour & Information Technology 36 (2), 125-139, 20172322017
3-) Trust and risk in consumer acceptance of e-servicesJ Mou, DH Shin, JF CohenElectronic Commerce Research 17, 255-288, 20172152017
4-) Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intentionM Song, X Xing, Y Duan, J Cohen, J MouJournal of Retailing and Consumer Services 66, 102900, 20222362022
5-) Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship normsX Cheng, X Zhang, J Cohen, J MouInformation Processing & Management 59 (3), 102940, 20222232022