Juan Liu

Juan Liu

Hainan University - Haikou / China
Social Sciences / Tourism & Hospitality
AD Scientific Index ID: 5282094
海南大学
person_outline Juan Liu's MOST POPULAR ARTICLES
1-) Artificial intelligence humor in service recovery Annals of Tourism Research 95, 103439, 2022
2-) Emotional intelligence similarity in service recovery Annals of Tourism Research 96, 103465, 2022
3-) Humor type and service context shape AI service recovery Annals of Tourism Research 103, 103668, 2023
4-) Empathic accuracy in artificial intelligence service recovery Tourism Review 79 (5), 1058-1075, 2024
5-) How do travel experience sharing type, tourism activity type, and temporal distance shape online viewers’ travel intentions? An application of construal level theory Current Issues in Tourism 27 (10), 1590-1612, 2024