Karim Sidaoui

Karim Sidaoui

Radboud University - Nijmegen / Netherlands
Business & Management / Marketing
AD Scientific Index ID: 5976795
Radboud Universiteit
person_outline Karim Sidaoui's MOST POPULAR ARTICLES
1-) AI feel you: customer experience assessment via chatbot interviewsK Sidaoui, M Jaakkola, J BurtonJournal of Service Management 31 (4), 745-766, 20201202020
2-) Customer deviance: A framework, prevention strategies, and opportunities for future researchPW Fombelle, CM Voorhees, MR Jenkins, K Sidaoui, S Benoit, T Gruber, ...Journal of Business Research 116, 387-400, 2020812020
3-) It is really not a game: An integrative review of gamification for service researchR Ciuchita, J Heller, S Köcher, S Köcher, T Leclercq, K Sidaoui, S SteadJournal of Service Research 26 (1), 3-20, 2023472023
4-) The TRISEC framework for optimizing conversational agent design across search, experience and credence service contextsV Blazevic, K SidaouiJournal of Service Management 33 (4/5), 733-746, 2022132022
5-) SDG commentary: collaboration services for sustainable development goal (SDG) partnershipsRP Fisk, S Kabadayi, K Sidaoui, RH TsiotsouJournal of Services Marketing 38 (2), 238-246, 202472024