Leona Tam

Leona Tam

University of Technology Sydney - Sydney / Australia
Business & Management / Marketing
AD Scientific Index ID: 50902
person_outline Leona Tam's MOST POPULAR ARTICLES
1-) Changing circumstances, disrupting habits.W Wood, L Tam, MG WittJournal of personality and social psychology 88 (6), 918, 20058662005
2-) Project feasibility study: the key to successful implementation of sustainable and socially responsible construction management practiceL Shen, VWY Tam, L Tam, Y JiJournal of cleaner production 18 (3), 254-259, 20104642010
3-) Recovery voice and satisfaction after service failure: an experimental investigation of mediating and moderating factorsK Karande, VP Magnini, L TamJournal of Service Research 10 (2), 187-203, 20072662007
4-) Not all repeat customers are the same: Designing effective cross-selling promotion on the basis of attitudinal loyalty and habitY Liu-Thompkins, L TamJournal of Marketing 77 (5), 21-36, 20132982013
5-) The psychology of password management: a tradeoff between security and convenienceL Tam, M Glassman, M VandenwauverBehaviour & Information Technology 29 (3), 233-244, 20102452010