Lilliemay Cheung

Lilliemay Cheung

University of Queensland - St Lucia / Australia
Business & Management / Marketing
AD Scientific Index ID: 53524
The University of Queensland
person_outline Lilliemay Cheung's MOST POPULAR ARTICLES
1-) Customer experience challenges: bringing together digital, physical and social realmsRN Bolton, JR McColl-Kennedy, L Cheung, A Gallan, C Orsingher, ...Journal of Service Management 29 (5), 776-808, 20185772018
2-) Co-creating service experience practicesJR McColl-Kennedy, L Cheung, E FerrierJournal of Service Management, 20152272015
3-) A new perspective on market dynamics: Market plasticity and the stability–fluidity dialecticsS Nenonen, H Kjellberg, J Pels, L Cheung, S Lindeman, C Mele, L Sajtos, ...Marketing Theory 14 (3), 269-289, 20141302014
4-) Dynamics of wellbeing co-creation: a psychological ownership perspectiveT Chen, S Dodds, J Finsterwalder, L Witell, L Cheung, M Falter, T Garry, ...Journal of Service Management 32 (3), 383-406, 20211152021
5-) Rethinking service systems and public policy: a transformative refugee service experience frameworkS Boenigk, R Fisk, S Kabadayi, L Alkire, L Cheung, C Corus, ...Journal of Public Policy & Marketing 40 (2), 165-183, 2021662021