Lloyd C. Harris

Lloyd C. Harris

University of Birmingham - Birmingham / United Kingdom
Business & Management / Marketing
AD Scientific Index ID: 4321574
person_outline Lloyd C. Harris's MOST POPULAR ARTICLES
1-) The four levels of loyalty and the pivotal role of trust: a study of online service dynamics Journal of retailing 80 (2), 139-158, 2004
2-) The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy Journal of business research 116, 176-182, 2020
3-) Social identity perspective on brand loyalty Journal of business research 65 (5), 648-657, 2012
4-) The consequences of dysfunctional customer behavior Journal of service research 6 (2), 144-161, 2003
5-) The consequences of dysfunctional customer behaviorLC Harris, KL ReynoldsJournal of service research 6 (2), 144-161, 20039362003