Lynne D Richardson

Lynne D Richardson

University of Mary Washington - Fredericksburg / United States
Business & Management / Marketing
AD Scientific Index ID: 1289676
person_outline Lynne D Richardson's MOST POPULAR ARTICLES
1-) Customer trust in the salesperson: An integrative review and meta-analysis of the empirical literature Journal of business research 44 (2), 93-107, 1999
2-) Healthscapes: The role of the facility and physical environment on consumer attitudes, satisfaction, quality assessments, and behaviors Health care management review 20 (2), 48-61, 1995
3-) Do appealing hospital rooms increase patient evaluations of physicians, nurses, and hospital services? Health care management review 28 (3), 254-264, 2003
4-) Customer identities: Customers as commercial friends, customer coworkers or business acquaintances Journal of Personal Selling & Sales Management 21 (1), 29-37, 2001
5-) Healthscapes: the importance of place Marketing Health Services 15 (1), 10, 1995