M Kathleen Kern

M Kathleen Kern

University of Georgia - Athens / United States
Social Sciences / Library and Information Science
AD Scientific Index ID: 4849556
person_outline M Kathleen Kern's MOST POPULAR ARTICLES
1-) 2016 top trends in academic libraries a review of the trends and issues affecting academic libraries in higher education”L Chabot, W Bivens-Tatum, H Coates, MK Kern, M Leonard, C PalazzoloCollege & Research Libraries 77 (6), 274-281, 0136*
2-) A multiple-case study investigation of the discontinuation of nine chat reference servicesML Radford, MK KernLibrary & Information Science Research 28 (4), 521-547, 2006732006
3-) Virtual reference best practices: tailoring services to your libraryMK KernAmerican Library Association, 2009612009
4-) Guidelines for Implementing and Maintaining Virtual Reference ServicesJ Glace, K Kern, L Morse, J RiceReference & User Services Quarterly 44 (1), 9, 2004302004
5-) Combining IM and vendor-based chat: A report from the frontlines of an integrated serviceD Ward, MK Kernportal: Libraries and the Academy 6 (4), 417-429, 2006262006