Marshall Sitten

Marshall Sitten

School of Visual Arts - New York / United States
Others
AD Scientific Index ID: 4657636
person_outline Marshall Sitten's MOST POPULAR ARTICLES
1-) Performing service design experiments using ethnomethodology and theatre-based reenactment: a Swiss ski resort case study Service Science 4 (2), 89-100, 2012
2-) Proposal of a methodology to integrate the human factor in the service blueprint In: Journal of advanced management Science, 2013, Vol. 1, No. 2, p. 207-213, 2013
3-) Confusion between Artificial Intelligence and digitisation at work European Review of Service Economics and Management 2020 (9), 97-118, 2020
4-) Ethnomethodology for service design experiments: involving students in knowledge creation Récupéré sur https://de. scribd. com/document/71314462/Ethnomethodology-for …, 2011
5-) Vers une dissonance cognitive due à une mauvaise compréhension du potentiel de l'IA: Etude des perceptions des employés en Suisse Romande Actes de la journée de recherche & débats Excelia Group, 2019