Mattias Elg

Linköping University - Linköping / Sweden

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AD Scientific Index ID: 1395855

Linköpings universitet

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Mattias Elg's MOST POPULAR ARTICLES

1-) Co‐creation and learning in health‐care service developmentM Elg, J Engström, L Witell, B PoksinskaJournal of Service Management, 20122942012

2-) How does lean work in emergency care? A case study of a lean-inspired intervention at the Astrid Lindgren Children\\\\\\\'s hospital, Stockholm, SwedenP Mazzocato, RJ Holden, M Brommels, H Aronsson, U Bäckman, M Elg, ...BMC health services research 12 (1), 1-13, 20122812012

3-) The changing role of the health care customer: review, synthesis and research agendaJR McColl-Kennedy, H Snyder, M Elg, L Witell, A Helkkula, SJ Hogan, ...Journal of Service Management, 20171542017

4-) A self-determination theory perspective on customer participation in service developmentJ Engström, M ElgJournal of Services Marketing 29 (6/7), 511-521, 20151772015

5-) The practice of the balanced scorecard in health care servicesB Kollberg, M ElgInternational Journal of Productivity and Performance Management 60 (5), 427-445, 20111422011

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