Michael Tsiros

Michael Tsiros

University of Miami - Coral Gables / United States
Business & Management / Marketing
AD Scientific Index ID: 1290800
person_outline Michael Tsiros's MOST POPULAR ARTICLES
1-) Customer experience creation: Determinants, dynamics and management strategiesPC Verhoef, KN Lemon, A Parasuraman, A Roggeveen, M Tsiros, ...Journal of retailing 85 (1), 31-41, 200939042009
2-) Attribute-level performance, satisfaction, and behavioral intentions over time: a consumption-system approachV Mittal, P Kumar, M TsirosJournal of Marketing 63 (2), 88-101, 199912891999
3-) Regret: A model of its antecedents and consequences in consumer decision makingM Tsiros, V MittalJournal of Consumer Research 26 (4), 401-417, 20009562000
4-) The effect of expiration dates and perceived risk on purchasing behavior in grocery store perishable categoriesM Tsiros, CM HeilmanJournal of marketing 69 (2), 114-129, 20055642005
5-) The role of attributions in customer satisfaction: A reexaminationM Tsiros, V Mittal, WT Ross JrJournal of consumer research 31 (2), 476-483, 20044442004