Nani Fitriani

Nani Fitriani

Perbanas Institute - Jakarta / Indonesia
Economics & Econometrics / Banking and Insurance
AD Scientific Index ID: 4787646
Institut Perbanas
person_outline Nani Fitriani's MOST POPULAR ARTICLES
1-) Brand religiosity aura and brand loyalty in Indonesia Islamic banking S Wahyuni, N Fitriani Journal of Islamic Marketing, 2017 672017
2-) Peran Kualitas Pelayanan dan Kepuasan Pelanggan Dalam Pembentukan Word of Mouth Mahasiswa Perguruan Tinggi Swasta di Jakarta N Fitriani Jurnal Manajemen Indonesia 18 (1), 2018 82018
3-) Communication Breakdown among Indonesian EFL Learners: Barriers and StrategiesN FitrianiInternational Journal of English Language and Translation Study 7 (01), 35-41, 201982019
4-) APOLOGY STRATEGIES: ARE WOMEN S DIFFERENT FROM MEN S?N FitrianiJournal of English in Education, Perbanas Institute, 201282012
5-) Does Service Quality of Customer Support Influence Customer Satisfaction and Word of Mouth? A Case Study at Amadeus IndonesiaS Wahyuni, N Fitriani, TB NainggolanInternational Journal of Advanced Research 4 (2), 397-404, 201652016