Olgun Kitapcı

Olgun Kitapcı

Akdeniz University - Antalya / Türkiye
Business & Management / Marketing
AD Scientific Index ID: 83447
Akdeniz Üniversitesi
person_outline Olgun Kitapcı's MOST POPULAR ARTICLES
1-) The Impact of Service Quality Dimensions on Patient Satisfaction, Repurchase Intentions and Word-of-Mouth Communication in the Public Healthcare IndustryO Kitapci, C Akdogan, İT DortyolProcedia - Social and Behavioral Sciences 148 (1), 161-169, 20144792014
2-) The paths from service quality dimensions to customer loyalty: An application on supermarket customersO Kitapci, IT Dortyol, Z Yaman, M GulmezManagement Research Review, 20131522013
3-) How do international tourists perceive hotel quality? An exploratory study of service quality in Antalya tourism regionIT Dortyol, I Varinli, O KitapciInternational Journal of Contemporary Hospitality Management, 20141452014
4-) Restoran Hizmetlerinde Müşteri Şikayet Davranışları: Sivas İlinde Bir UygulamaO KitapciErciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 111-120, 20081472008
5-) The effect of specific discount pattern in terms of price promotions on perceived price attractiveness and purchase intention: An experimental researchN Büyükdağ, AN Soysal, O Ki̇tapciJournal of Retailing and Consumer Services 55, 102112, 20201332020