Orthodox Tefera

Orthodox Tefera

University of Kwazulu Natal - Durban / South Africa
Social Sciences / Tourism & Hospitality
AD Scientific Index ID: 6078578
Universiteit van Kwazulu Natal
person_outline Orthodox Tefera's MOST POPULAR ARTICLES
1-) The Relationship between Employee Engagement and Organisational Productivity of Sugar Industry in South Africa: The Employees\\\\\\\' Perspective.M Moletsane, O Tefera, S MigiroAfrican Journal of Business & Economic Research 14 (1), 2019952019
2-) Service quality, customer satisfaction and loyalty: The perceptions of Ethiopian hotel guestsO Tefera, K GovenderJournal of hospitality, tourism and leisure 6 (2), 1-22, 2017592017
3-) The relationship between corporate strategy, strategic leadership and sustainable organisational performance: Proposing a conceptual framework for the South African aviation …M Mukhezakule, O TeferaAfrican Journal of Hospitality, Tourism and Leisure 8 (3), 1-19, 2019462019
4-) Hotel grading, service quality, satisfaction and loyalty–Proposing a theoretical model and relationshipO Tefera, K GovenderAfrican journal of hospitality, tourism and leisure 4, 1-17, 2015412015
5-) From SERVQUAL to HOTSPERF: Towards the development and validation of an alternate hotel service quality measurement instrumentO Tefera, K GovenderAfrican Journal of Hospitality, Tourism and Leisure 5 (4), 1-17, 2016372016