Paolo Gaiardelli

Paolo Gaiardelli

Università degli Studi di Bergamo - Bergamo / Italy
Others
AD Scientific Index ID: 1852800
University of Bergamo
person_outline Paolo Gaiardelli's MOST POPULAR ARTICLES
1-) The role of digital technologies for the service transformation of industrial companiesM Ardolino, M Rapaccini, N Saccani, P Gaiardelli, G Crespi, C RuggeriInternational Journal of Production Research 56 (6), 2116-2132, 20185002018
2-) A classification model for product-service offeringsP Gaiardelli, B Resta, V Martinez, R Pinto, P AlboresJournal of cleaner production 66, 507-519, 20142752014
3-) Performance measurement of the after-sales service network—Evidence from the automotive industryP Gaiardelli, N Saccani, L SonginiComputers in industry 58 (7), 698-708, 20072332007
4-) Performance measurement systems in after-sales service: an integrated frameworkP Gaiardelli, N Saccani, L SonginiInternational Journal of Business Performance Management 9 (2), 145-171, 20071802007
5-) The role and performance measurement of after‐sales in the durable consumer goods industries: an empirical studyN Saccani, L Songini, P Gaiardelliinternational Journal of Productivity and performance Management 55 (3/4 …, 20061752006