Philip Taylor

Philip Taylor

University of Strathclyde - Glasgow / United Kingdom
Business & Management / Business Administration
AD Scientific Index ID: 1058482
person_outline Philip Taylor's MOST POPULAR ARTICLES
1-) ‘An assembly line in the head’: work and employee relations in the call centreP Taylor, P BainIndustrial relations journal 30 (2), 101-117, 199912481999
2-) Entrapped by the ‘electronic panopticon’? Worker resistance in the call centreP Bain, P TaylorNew technology, work and employment 15 (1), 2-18, 20008832000
3-) Evaluation and realisation of IS/IT benefits: an empirical study of current practiceJ Ward, P Taylor, P BondEuropean Journal of Information Systems 4 (4), 214-225, 19966321996
4-) ‘India calling to the far away towns’ the call centre labour process and globalizationP Taylor, P BainWork, employment and society 19 (2), 261-282, 20055712005
5-) Work organization, control and the experience of work in call centresP Taylor, G Mulvey, J Hyman, P BainWork, employment and society 16 (1), 133-150, 20025112002